Return Policy

How to return a purchase

Return Requirements

  • Please complete the BPassionit Return Form in full. Include your completed form in your item’s return package.
  • Your item(s) must meet the following criteria to qualify for a return.
    1. Item must be purchased from
    2. Item must not be used, washed, or customer-damaged.
    3. Item being refunded or exchanged must have its original tags attached.
    4. Item must not be a Final Clearance item. Final Clearance items CANNOT be returned or exchanged.
    5. Your return package must be received by BPassionit within 30 days of the original purchase date. Returns should be mailed to the following address.

BPassionit Return Address

Passionit L.L.C.
Attn: BPassionit Web Returns
8033 Chris Court
Granite Bay, CA 95746

Shipping Charges

Original shipping charges are non-refundable. You are responsible for the return shipping charges on refunds. BPassionit provides return postage on exchanges only. To have your return shipping charges on exchanges reimbursed, Contact us through our website form. We will send you a postage paid return shipping slip via email.

Please send your package, including your completed return form, via a prepaid, insured, traceable method to ensure a safe and documented delivery. When you return items, please retain proof of shipping from your shipper. BPassionit does not accept C.O.D. We cannot be responsible for any items that fail to reach us.

About Exchanges and Returns

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with your purchase, please Contact Us. We only offer exchanges for the same item in a different size and/or color, within 30 days of the purchase or order date.

Please allow 3-4 weeks from the shipping date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. Refunds will be credited in the same form as the original payment type. If your return form is not completed in full, your refund may be delayed.

We are unable to refund purchases made through retailers other than